{"id":1001179,"date":"2026-08-26T04:34:48","date_gmt":"2026-08-26T04:34:48","guid":{"rendered":"https:\/\/tiyasha.in\/demo\/?page_id=1001179"},"modified":"2026-08-26T04:35:57","modified_gmt":"2026-08-26T04:35:57","slug":"refund-and-cancellation-policy","status":"publish","type":"page","link":"https:\/\/tiyasha.in\/demo\/refund-and-cancellation-policy\/","title":{"rendered":"Refund and Cancellation Policy"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"1001179\" class=\"elementor elementor-1001179\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-b557010 e-flex e-con-boxed glozin-responsive-column glozin-tablet-column--default glozin-responsive-column glozin-mobile-column--default e-con e-parent\" data-id=\"b557010\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-c0f007e elementor-widget elementor-widget-heading\" data-id=\"c0f007e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Refund and Cancellation Policy<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6a5acc5 elementor-widget elementor-widget-woocommerce-breadcrumb\" data-id=\"6a5acc5\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"woocommerce-breadcrumb.default\">\n\t\t\t\t\t<nav class=\"woocommerce-breadcrumb site-breadcrumb d-flex flex-wrap align-items-center fs-14\">Home<\/nav>\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-f9b93f7 e-flex e-con-boxed glozin-responsive-column glozin-tablet-column--default glozin-responsive-column glozin-mobile-column--default e-con e-parent\" data-id=\"f9b93f7\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-882738a elementor-widget elementor-widget-text-editor\" data-id=\"882738a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p><strong>Effective Date:<\/strong> 25-08-2026<\/p><p>At <strong>Tiyasha<\/strong>, customer satisfaction is our priority. This Refund and Cancellation Policy explains the terms and conditions regarding order cancellations, returns, replacements, and refunds for purchases made through our website and services.<\/p><ol><li><strong> Order Cancellation<\/strong><\/li><\/ol><p>Customers may request cancellation of an order within <strong>24 hours of placing the order<\/strong>. Cancellation requests may not be accepted if the order has already been processed, packed, shipped, or is out for delivery.<\/p><p>If the order has already been dispatched, customers may refuse delivery and contact our customer support team for further assistance.<\/p><ol start=\"2\"><li><strong> Non-Cancellable and Non-Returnable Products<\/strong><\/li><\/ol><p>Certain products may not be eligible for cancellation, return, or refund, including:<\/p><ul><li>Customized or personalized products<\/li><li>Products purchased during special promotions or clearance sales<\/li><li>Items marked as non-returnable on the product page<\/li><li>Products damaged due to misuse or improper handling by the customer<\/li><\/ul><ol start=\"3\"><li><strong> Damaged, Defective, or Incorrect Products<\/strong><\/li><\/ol><p>If you receive a product that is damaged, defective, or different from what you ordered, please notify us within <strong>3 days of delivery<\/strong>.<\/p><p>To process your request, you may be asked to provide:<\/p><ul><li>Order number<\/li><li>Photographs of the product and packaging<\/li><li>A brief description of the issue<\/li><\/ul><p>After verification, Tiyasha may offer a replacement, exchange, store credit, or refund depending on the nature of the issue.<\/p><ol start=\"4\"><li><strong> Product Not as Described<\/strong><\/li><\/ol><p>If the product received significantly differs from the description or images displayed on our website, please contact us within <strong>3 days of delivery<\/strong>.<\/p><p>Our team will review the complaint and, if approved, arrange an appropriate resolution, including return, replacement, exchange, or refund.<\/p><ol start=\"5\"><li><strong> Return Process<\/strong><\/li><\/ol><p>Where applicable, returned products must:<\/p><ul><li>Be unused and in original condition<\/li><li>Include original packaging, tags, labels, and accessories<\/li><li>Be returned within the specified return period<\/li><\/ul><p>Tiyasha reserves the right to reject returns that do not meet these conditions.<\/p><ol start=\"6\"><li><strong> Refund Processing<\/strong><\/li><\/ol><p>Once a returned product is received and inspected, we will notify you regarding the approval or rejection of your refund request.<\/p><p>If approved, refunds will be processed within <strong>7\u201310 business days<\/strong> and credited to the original payment method used during purchase.<\/p><p>Please note that the actual crediting time may vary depending on your bank, card issuer, UPI provider, or payment gateway.<\/p><ol start=\"7\"><li><strong> Shipping Charges<\/strong><\/li><\/ol><ul><li>Original shipping charges, if any, are generally non-refundable unless the return is due to an error on our part.<\/li><li>Return shipping costs may be borne by the customer unless the product is damaged, defective, or incorrectly delivered.<\/li><\/ul><ol start=\"8\"><li><strong> Contact Us<\/strong><\/li><\/ol><p>For any questions regarding cancellations, returns, replacements, or refunds, please contact us:<\/p><p><strong>Tiyasha<\/strong><br \/>Kharamaptty, MD Road, North Haibargaon<br \/>Nagaon, Assam \u2013 782002, India<\/p><p>\ud83d\udcde <strong>Phone:<\/strong> +91 73998 28144<br \/>\ud83d\udce7 <strong>Email:<\/strong> <a href=\"mailto:ecommerce.tiyasha@gmail.com\">ecommerce.tiyasha@gmail.com<\/a><\/p><p>We are committed to providing a smooth shopping experience and resolving customer concerns promptly and fairly.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Refund and Cancellation Policy Effective Date: 25-08-2026 At Tiyasha, customer satisfaction is our priority. This Refund and Cancellation Policy explains the terms and conditions regarding order cancellations, returns, replacements, and refunds for purchases made through our website and services. Order Cancellation Customers may request cancellation of an order within 24 hours of placing the order. 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