Effective Date: 25-08-2026

At Tiyasha, we strive to deliver your orders safely and efficiently. Please review our shipping policy to understand how we process and deliver your purchases.

1. Shipping Coverage

Tiyasha currently delivers products across India. At this time, we do not offer international shipping services.

2. Order Processing

• Orders are usually processed within 1–3 business days after successful payment confirmation.
• Processing times may vary during festivals, promotional campaigns, holidays, or due to unforeseen circumstances.
• Once your order is shipped, you will receive a confirmation email, SMS, or WhatsApp notification with tracking details, wherever applicable.

3. Delivery Timeline

Estimated delivery timelines are as follows:

• Standard Delivery: 5–7 business days
• Express Delivery (where available): 2–4 business days

Delivery times may vary depending on your location, courier partner availability, weather conditions, and other logistical factors.

4. Shipping Charges

• Shipping charges, if applicable, will be displayed during checkout before payment is completed.
• Shipping fees may vary based on product weight, dimensions, delivery location, and shipping method selected.
• From time to time, Tiyasha may offer free shipping promotions on selected products or orders. Details of such offers will be displayed on our website.

5. Order Tracking

Once your order has been dispatched, tracking information will be shared with you through email, SMS, or WhatsApp.

You can use the tracking number provided to monitor the status of your shipment through the courier partner’s tracking system.

6. Delivery Attempts and Incorrect Address

Customers are responsible for providing accurate shipping information at the time of placing the order.

If a shipment is returned due to:

• Incorrect or incomplete address
• Unavailable recipient
• Multiple failed delivery attempts

we may contact you to arrange re-delivery. Additional shipping charges may apply for re-shipment.

7. Damaged or Lost Shipments

If your order arrives damaged, incomplete, or appears to be lost during transit, please contact us within 48 hours of delivery or the expected delivery date.

To assist us in resolving the issue quickly, please provide:

• Order number
• Photos of the damaged package/product (if applicable)
• A brief description of the issue

We will coordinate with the courier partner and take appropriate action, which may include a replacement, exchange, or refund, subject to verification.

8. Delays Beyond Our Control

While we make every effort to ensure timely delivery, Tiyasha shall not be held responsible for delays caused by circumstances beyond our control, including but not limited to:

• Natural disasters
• Extreme weather conditions
• Government restrictions
• Strikes or transportation disruptions
• Public holidays
• Courier service interruptions

9. Contact Us

For any shipping-related queries or assistance, please contact us:

Tiyasha
Kharamaptty, MD Road, North Haibargaon
Nagaon, Assam – 782002, India

📞 Phone: +91 73998 28144
📧 Email: ecommerce.tiyasha@gmail.com

We appreciate your trust in Tiyasha and are committed to providing a smooth and reliable delivery experience.